Frequently Asked Questions
How long does shipping take?
United States:
Orders typically arrive within 3–10 business days.
Canada:
Please allow 10–30 business days for delivery.
(Customs delays may occur and are outside our control.)
Why don’t you ship faster?
We're a print-on-demand brand — that means your item is made just for you when you order it.
This helps us reduce overproduction, minimize waste, and lower our environmental impact.
We think slower fashion is better fashion — more thoughtful, less harmful, and built to last.
What’s the quality like?
We don’t cut corners. Our shirts and hoodies are printed on Comfort Colors garments — soft, heavyweight, and made to last. They feel like a favorite from day one and only get better with time.
Our candles use high-quality wax blends for a clean, slow, and even burn — no shortcuts, no cheap fillers.
This is field-tested gear, made for real use and the long way home.
Why choose Trailhand?
I started Trailhand as a way to bring together two things that have always inspired me — the freedom of cycling and the spirit of the West.
As a longtime rider and bicycle mechanic, I’ve spent years on the road and in the shop. But it’s the open spaces, the quiet trails, and the rugged aesthetic of Western life that stuck with me.
Trailhand is where those worlds meet — and this is just the start.
As the brand grows, I plan to expand into larger cycling-focused endeavors — gear, tools, and goods built with the same grit and purpose. One step (and one ride) at a time.